jili80 Privacy Policy

1. Introduction and Scope

jili80 ("jili80," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use our online casino platform at https://jili80.net (the "Platform"). This Privacy Policy ("Policy") describes how jili80 collects, uses, stores, shares, and protects your personal information when you access or use our services, including all games, features, and content available on the Platform.

This Policy applies to all users of the jili80 Platform, including registered players, visitors who browse without registering, and anyone who contacts our customer support team. By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, use our services, or contact us, jili80 collects personal information that you provide directly, including:

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Credentials: Username and encrypted password.
• Financial Information: Payment method details (such as GCash account number, PayMaya account, BPI, BDO, or Metrobank account details), transaction history, deposit and withdrawal records.
• Identity Verification Documents: Government-issued ID (such as a Philippine passport, driver's license, SSS ID, or PhilSys ID), proof of address documents, and selfie photographs submitted for KYC verification.
• Communications: Messages, emails, and chat transcripts from your interactions with our customer support team.

2.2 Information Collected Automatically

When you access the jili80 Platform, we automatically collect certain technical and behavioral information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Network Information: IP address, internet service provider, and approximate geographic location derived from your IP address.
• Usage Data: Pages visited, games played, session duration, click patterns, search queries within the Platform, and features used.
• Transaction Data: Betting history, game results, bonus usage, and account balance changes.
• Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies (see Section 7 for details).

2.3 Information from Third Parties

jili80 may receive information about you from third parties in certain circumstances, including:

• Payment processors and financial institutions (such as GCash, PayMaya, BPI, BDO, and Metrobank) for transaction verification and fraud prevention.
• Identity verification service providers used to confirm your identity during KYC procedures.
• Anti-fraud and anti-money laundering screening services.
• Publicly available sources, such as government databases, for compliance and verification purposes.

3. How We Use Your Information

jili80 uses the personal information we collect for the following purposes:

4. Legal Basis for Processing

jili80 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the jili80 Platform and services you have registered for.
• Legal Obligation: Processing is required to comply with applicable laws, including KYC/AML regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and improving our services, provided these interests are not overridden by your rights.
• Consent: Where required by law, we process your data based on your explicit consent, such as for marketing communications. You may withdraw consent at any time.

5. Sharing and Disclosure of Information

jili80 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:

5.1 Service Providers

We share your data with trusted third-party service providers who perform services on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement agencies, regulators, and courts when required by law or when necessary to comply with legal obligations, such as responding to subpoenas, court orders, or regulatory inquiries.

5.3 Fraud Prevention and Security

We may share information with fraud prevention services, anti-money laundering screening providers, and security partners to detect and prevent fraudulent activity, money laundering, and other illegal conduct.

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Data Retention

jili80 retains your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Information: Retained for the duration of your account and for a minimum of five (5) years after account closure to comply with financial and regulatory record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years as required by anti-money laundering regulations.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years after closure.
• Marketing Communications: Retained until you withdraw consent or unsubscribe, after which your data is removed from marketing lists within thirty (30) days.
• Technical and Usage Data: Retained for up to two (2) years for analytics and security purposes.

After the applicable retention period expires, jili80 will securely delete or anonymize your personal data in accordance with our data retention and deletion procedures.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the jili80 Platform. They help us recognize your device, remember your preferences, and improve your user experience.

7.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly, including session management and security features. These cannot be disabled.
• Performance Cookies: Collect anonymous information about how you use the Platform to help us improve performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and login status.
• Marketing Cookies: Track your activity across websites to deliver personalized advertisements and measure campaign effectiveness.

7.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Platform. Most browsers allow you to block third-party cookies while still accepting first-party cookies.

8. Data Security

jili80 takes the security of your personal information seriously and implements industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All sensitive data, including passwords and payment information, is encrypted using SSL/TLS protocols during transmission and at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege.
• Regular Security Audits: We conduct regular security assessments and vulnerability testing to identify and address potential risks.
• Secure Infrastructure: Our servers and databases are hosted in secure, monitored facilities with physical and network security controls.
• Employee Training: All jili80 employees with access to personal data receive training on data protection and security best practices.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights regarding your personal data:

9.1 Right to Access

You have the right to request a copy of the personal information jili80 holds about you. We will provide this information in a commonly used electronic format.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You can update most of your account information directly through your account settings.

9.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain information to comply with legal obligations.

9.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

9.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.

9.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting customer support.

9.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

9.8 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. We may require verification of your identity before processing your request.

10. Children's Privacy

jili80 is committed to protecting the privacy of minors. The Platform is not intended for use by individuals under the age of twenty-one (21). We do not knowingly collect personal information from anyone under 21 years of age. If we discover that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account. If you believe that a minor has provided personal information to jili80, please contact us immediately at [email protected].

11. Changes to This Policy

jili80 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this Policy and, where appropriate, by sending you an email notification or displaying a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how jili80 handles your personal data, please contact us:

• Email: [email protected]
• Customer Support: [email protected]
• Data Protection Officer: [email protected]

We are committed to resolving any privacy concerns you may have in a timely and transparent manner. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.